Metodi di pagamento

1. Accepted payment methods

The website provides secure payment methods that comply with current Italian payment services regulations.

The following payment methods are accepted:

Credit and debit cards: Visa, Mastercard, American Express, JCB, Discover

All payments are processed upon order confirmation, subject to product availability and selected payment method validity.

2. Transaction Security

Protecting customer payment data is a priority.

All transactions are carried out via secure connections with SSL encryption, in order to guarantee the security of personal and financial information.

The website complies with European requirements regarding strong customer authentication.

Payment card data is not stored on the servers.

Payment processing takes place exclusively through authorized payment service providers who comply with international PCI DSS security standards.

3. Currency and applicable taxes

All prices indicated on the website are expressed in euros (€) and include applicable taxes according to current Italian legislation.

No additional fees are charged during the payment process, unless otherwise explicitly stated on the purchase page.

All products are delivered free of charge throughout Italy.

4. Payment Confirmation

After successful payment completion, the customer will receive an order confirmation email containing a reference number.

Order processing will only begin after the transaction has been authorized by the payment provider.

If payment is not authorized, the order will be considered invalid and will not be processed further.

5. Payment problems and refunds

In case of difficulties during the payment process, we recommend that you:

verify the payment data entered
ensure that sufficient funds are available
contact your payment provider or banking institution

Refunds resulting from approved cancellations or compliant returns are processed within 2–3 business days and credited using the same payment method used for the original transaction.

Actual crediting times may vary depending on the payment service provider.

6. Contacts

For any questions regarding payment methods or problems during the payment process, please contact us via:

E-mail: info@controtendenzadesign.com
Phone: +39 063 218188
Address: Via dei Gracchi 54, Rome, RM 00192, Italy
Service hours: Monday to Friday, from 9:00 to 16:00
Service area: Italy